Brilliant. Lesley Simkins, on the phone, pointed out simple common errors made by another (inexperienced) EPC assessor who just had made our rental house unrentable by just one EPC point. Due to Lesley, we now have the proper E rating, and don't have to pay out £000's for unnecessary work advised by the other assessor, that would have actually degraded the house. Days of necessary panic to landlord and tenants now over. The whole episode took days of effort and research and consultations to try to sort out. Once we found Lesley, problem instantly solved.
Advice to everyone: Choose an EPC assessor with long experience. Especially if you have electric only wall hung radiators, even the brand new so-called 'eco' variety. These are pretty disastrous for current (EU!) EPC rules - and the only sensible option for many of us in rural non-gas Norfolk. And be aware, if you had an E rating 10 years ago, you may not have an E rating now. Regs have changed.
AND BE AWARE if you have a 1970s house, be sure to check its age. Built pre 1975 is 5 points less than post 1975, which were better insulated.
Hope this is useful feedback.
Thank you for your excellent and prompt service.
Dear Lesley,
Many thanks for your service I am very impressed.
I have transferred the payment and this should be in your account within the next couple of hours.

Hi Lesley
You came over as very knowledgeable and I can understand why you have become the queen of EPC of east anglia.
Thank you for your service carried out in a quick and professional manor.
Of course stepping up from F to E was our desire and means we can now find a tenant, dare I say before Christmas. We still feel the heating needs updating and in the new year will check out your advice on maybe replacing the very old heaters in the lounge with your suggestions
Dear Lesley,
Very many thanks for doing this and taking a Sunday to turn it around. I am very grateful for your advice that has helped us through this minefield, not least as I have a potential tenant looking around this afternoon.
With best wishes,
Lesley is efficient, pleasant to deal with and provides an excellent service.

Thanks you!
Thanks Lesley.
It was.nice to meet you, Sorry about the kindergarten that you walked into...
Thanks for the EPC and your advice. I will certainly recommend you.
Speedy, professional and patient when a key mix-up meant a second trip. Great value too. Thank you Lesley!
Thank you so much for your prompt reply and your help and advice today. It was nice to meet you and if we can send any business your way, we will certainly do so.
Thorough and efficient. Necessary paperwork provided rapidly. Thank you.
Quickly arranged & professionally carried out.I can hardly believe that so much was discovered in such a short time!!Thank you Lesley.
Hi Lesley-Thank you for sending the EPC and helpful advice.
Very many thanks fro your patient help and useful info.
Many thanks for the EPC - a painless and efficient exercise for me!!
Many thanks Lesley for your very rapid response to complete our EPC.
We were very pleased with your amazing service and your understanding of the biomass and other renewables we have installed. It was good to talk with someone with your knowledge.
Many thanks Lesley.
Excellent advice and guidance provided in a friendly professional manner.
Highly recommended.
Very fast and efficient service, would highly recommend this to anyone
Many thanks for a quick efficient EPC on two flats, i can certainly recommend your services and would use you again with no hesitation, once again many thanks well pleased Mike woodyard
Many thanks Lesley for a speedy turnaround for our EPC today. A very professional job done. It was good to meet up with you again after both working for Bernard Matthews in the past.
Hi Lesley

Thanks very much. We were very impressed by your efficiency and professionalism.
Many thanks, Lesley. We appreciate the fast and efficient service and will be sure to recommend to anyone locally who needs an EPC.

Good to meet you too.
Thank you for your efficiency and speed of response - (10 out of ten on trip adviser!)
I will now seek to fill in the appropriate form and seek payment from the RHI.
Thank you again for your thoroughness. TK

Hi, Many thanks for your quick and efficient service.
I will be happy to recommend you to anyone who needs an energy assessment.

Best regards Michael
Thanks very much for a very efficient job. All sorted in just over 24 hours can’t be bad!
It was nice to meet you yesterday. Thank you for your efficiency in providing the energy certificate already. Very impressive!
With very best wishes
Lesley, Just a quick note to thank you so much for your help with our EPC. It is a pleasure to work with someone who is very clearly an expert in their subject, and who responds so promptly and efficiently.
Dear Lesley,

Thank you for the report which you completed for us. I would highly recommend your service which was prompt, thorough and friendly. You have a detailed knowledge of the area and the advice you gave us will really help us to move on with our project. I look forward to letting you know our progress.
Just a short note to say thanks for arranging to call round to carry out our EPC assessment for our bungalow. What a thoroughly nice lady and very helpful.
What excellent and efficient service ; will happily recommend you and will feedback to my solicitors who sourced you.
Thanks for coming out so swiftly to carry out the Epc on the house we are selling. Your assessment was carried out pleasantly and very effectively. I was impressed by how much you noticed in such a short space of time. Also, pleased that you sent your report immediately to me and our estate agents.
Thanks for your prompt attendance and delivery of the certificate.
Would certainly recommend your services.
Lesley offered a really good service - mega quick to reply to emails, punctual for appointments, but most importantly, very knowledgeable and helpful beyond what you might expect. Thank you very much!
i would just like to say that Ms Simkins was extremely helpful and efficient in dealing with our EPC
certificate for our solar panels
Thank you Lesley.

You really helped me out when I thought I was out of options.

You were speedy and efficient and sorted out the issue straight away.

I will definitely use your services again and I will certainly recommend you to others.

Thanks again.

Warm Regards

Thanks a million Lesley for your super efficiency and professionalism. Greatly appreciated.
Thank you for my certificate and a very professional and prompt service.
It was a real pleasure to meet Lesley today. She was friendly and efficient, explained what an EPC was all about and readily answered any questions. I received the report the same day which I was very impressed with. Would highly recommend her.
What a pleasant surprise to receive such a professional and efficient service. Lesley emailed the EPC the same afternoon as the survey, and she was very informative with replies to queries during the survey. I have no hesitation in recommending her.
Lesley did a very profesional job as expected and the certificate was issued the same day. Thank you
Lesley did a very professional survey today, and the certificate was emailed on the same day, as she said it would. A very competent and simple operation.
Thank you for your prompt help Lesley, really appreciated.
Hi Lesley, Lovely to meet you.
What a very quick, efficient and hassle free service you offer.
Many thanks
Lesley responded to a last minute panic to get an assessment for an RHI Legacy application done before the deadline. She was quick to respond, professional in her approach and helpful and appropriate in the advice she gave. She sent the report when she said she would and got our claim in with hours to spare.
Lesley is very pleasant to deal with. The service is excellent. She comes when she says she will and responds with results as soon as she is back in the office, If you want a Green Deal Assessment and an Energy Performance Certificate, look no further.

Thanks for everything.
Lesley was friendly and efficient, and made the whole green deal confusion understandable!
Thank you very much for your friendly and prompt service yesterday. I am really pleased with the results. I will definitely recommend you to anyone who needs an EPC.
Thank you again
Excellent service, highly recommended.
If only others were like you Lesley - quick to respond to emails, prompt to set up a time to do the job, thorough once on site, paperwork sorted in next to no time, and all done in such a very friendly manner.

You came to us highly recommended and we will certainly recommend you to others who want an EPC or Green deal assessment.
Lesley has been thorough, professional and very helpful throughout the process of providing our initial EPC and in preparing revised EPC. With her help we can now move ahead with applying for both the FIT scheme for our PV solar panel installation and the RHI for our proposed bio mass boiler.

Thanks very much!
Lesley Ann Simkins gave a very friendly professional and informative service, which we were extremely happy with. Would highly recommend her services to others.